DIR Communications Technology Services Voice and Data Solutions for Texas 

Welcome to CTS Customer Care 

Looking to make the most of the communications technology services you have purchased?

Need to contact the Help Desk? Contact one of our help desks for troubleshooting, issue resolution or technical assistance:

Want more information about our billing process? Visit the CTS Billing page for details on how to dispute a bill, report an error and to contact us.

Searching for forms, waiver requests or agreements? You can download CTS Forms right from our site.

Looking for a way to give us feedback? Your feedback helps us continue to improve our service to you. Let us know how we're doing by completing one, or both, of the following two short surveys:

Want to receive advance notice of scheduled maintenance windows, status of emergency events, and other timely updates? Subscribe to one or more of our Customer Mailing Lists.

Need additional information?