Texas Department of Information Resources Technology in Texas Leadership, Solutions, Savings for Government and Education 

About DIR 

The Department of Information Resources (DIR) provides statewide leadership and oversight for management of government information and communications technology.

The agency was created in 1989 when the Texas Legislature enacted Chapter 2054, Texas Government Code—the Information Resources Management Act. Since that time, the scope of responsibilities increased within Chapter 2054 with the addition of subchapters F, I, J, and K, which address the state electronic Internet portal, and subchapter L that addresses the consolidation of data center services.
Two additional sections of the Texas Government Code (TGC) address security requirements (TGC Chapter 2059) and communications technology services (TGC Chapter 2170).

DIR has served in a leadership role to facilitate the state’s economic competitiveness through its ability to deliver quality information resources commodities and services at the lowest prices and best value for state and local government as well as the K–12 public and higher education systems.

See DIR's Agency Strategic Plan for FY 2013–2017.


Agency Mission

DIR's mission is to provide technology leadership, solutions, and value to Texas state government, education, and local government entities to enable and facilitate the fulfillment of their core missions. 


Agency Philosophy

The services DIR provides to Texas state government, education, and local government entities will focus on excellence through quality of service, responsiveness, innovation, professionalism, and teamwork and we will operate in an open, ethical, efficient, and accountable manner, with high regard for all customers.

DIR will foster and promote technology leadership by

  • providing quality service to our customers
  • encouraging strategic partnerships between the public and private sectors

DIR will foster and promote technology solutions by

  • ensuring that business needs drive technology solutions
  • ensuring the public trust by securing technology assets and maintaining privacy of sensitive data and information

DIR will foster and promote value to our customers by

  • encouraging use of managed technology infrastructure and shared services
  • delivering value to Texas citizens through the official state portal
      

Agency Functions

  • The Cooperative Contracts program saves taxpayer money by leveraging the state’s volume-buying power to drive down costs on more than 750 technology contracts through a streamlined cooperative purchasing program. In FY 2009 alone, the program had over $1.3 billion in sales generating more than $171 million in taxpayer savings.
  • Texas.gov is the official eGovernment web portal for the state of Texas. As a self-supporting public-private partnership with  Texas NICUSA, Texas.gov offers more than 1,000 convenient online services including driver license and vehicle registration renewals in a secure technical and service infrastructure. Since its inception in 2000, Texas.gov has received more than 198 million visits and processed more than 118 million financial transactions.
  • Information Security, which includes the state Network and Security Operations Center (NSOC), delivers security information management and vulnerability assessment services to Texas state agencies, local governments, and institutions of higher education. DIR also develops statewide security policies and best practices, maintains a 24/7 security alert and response system, and promotes security awareness through training.
  • Data Center Services (DCS) manages the outsourced consolidation of 27 key agency data centers into two locations resulting in technology upgrades and improvements in addition to cost savings as a result of statewide economies of scale. This DIR initiative enables agencies to access data center computing as a managed service and pay only for the amount of services used rather than invest in technologies that become quickly outdated and are expensive to own or lease.
  • Communication Technology Services (CTS) manages the statewide communications infrastructure that provides voice, video, and data, including integrated voice response, telephony, wide area network, virtual private network, and call center solutions to more than 600 state and local government agencies. This infrastructure is adaptable to changing customer requirements, and can rapidly incorporate new and emerging technologies.
  • Technology Planning and Policy provides technology planning, policy, and standards to agencies throughout the state and works closely with them to ensure the efficiency and effectiveness of policies and planning tools.
      

General Information

Call 1-855-ASK-DIR1 (1-855-275-3471) for general inquiries about any DIR programs or services.